Delivery & FAQ’s

How it works

04

01

02

03

We Bring it to Life

We create your display, deliver it (or prepare it for collection), professionally install it where required, and collect any hired items afterwards

Tell us your vision

Complete our enquiry form with your event date, venue and any inspiration photos. We’ll discuss your ideas and recommend the perfect display.

Receive Your Bespoke Quote

Every quote is tailored to your event, including your chosen display, personalisation, delivery and any venue setup requirements.

Secure Your Booking

Once you’re happy, a booking fee secures your date in our diary. We’ll confirm all the details before your event.

How far in advance should I book?

We recommend booking bespoke displays 2–4 weeks ahead. On Peak weekends, book much earlier to avoid disappointment.

Do you deliver?

Yes! We deliver across Harlow, Essex and surrounding areas. Delivery is charged based on mileage.

What areas do you cover?

We’re based in Harlow and regularly travel across Essex and neighbouring counties.

How much is the deposit?

To secure your booking:

Helium Bar orders & Number Stacks – Full payment is required at the time of booking.

Bespoke displays & Event Styling – A 50% non-refundable booking fee secures your event date, with the remaining balance due 3 days before your event.

This allows us to purchase materials, reserve your date, and begin planning your display.

Can balloons go outside?

Yes, although outdoor displays are weather dependent. We’ll always advise if another option would work better.

Hot weather and exposure to sunlight can cause popping of your balloons. Store in a cool area and in the shade.

Do you personalise balloons?

Yes! Names, ages, messages and custom vinyl are available on many of our displays.

Do you set everything up?

Yes, where required. We also return to collect hired equipment after your event.

Before booking, please take a moment to read our Terms & Conditions. They include important information about bookings, deposits, cancellations, delivery, collections, and balloon care.